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JOB DESCRIPTION SUMMARY

Work Site: 101 W. Waukau Ave, Oshkosh, WI 54902 – open to remote regional locations.

Pay:  Based on experience

Durations/Usual Hours Per Week: Permanent, full-time. 40 hours/week minimum

Shift/Work Days: First Shift. Monday-Friday. 8:00 AM to 4:30 PM.

Number of Openings: 1

Job Description Summary: Serve as point of contact for clients and always striving to find products that best fit their individual needs to build long-lasting, mutually beneficial relationships. Aid internal departments by collecting information, such as new product applications, or testimonials, assisting in the processing and analysis of customer data and feedback, and identifying industry trends.

DUTIES & RESPONSIBILITIES

  • Work with multiple organizational layers at an account, as well as internally at SNC.
  • Set specific account strategies and objectives to achieve mutual growth for both the customer and SNC.
  • Work with accounts on new product development.
  • Manage customer pricing to insure profitability.
  • Maintain thorough product knowledge of the SNC line and capabilities.
  • Work across internal departments to drive quotes, new product development, and marketing initiatives to completion.
  • Uphold highest level of customer service.
  • Support co-workers within the department.
  • Maintain customer records in the SNC database (CRM/ERP).
  • Promptly handle customer issues in accordance with company procedures to maintain compliance with ISO regulations.
  • Maintain regular communication with customers through meetings at their premises, phone/video calls, email.
  • Support marketing activities at the direction of the VP Sales & Marketing.

Minimum Requirements / Qualifications Of Employer:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education and/or Experience: Associate’s or bachelor’s degree and at least 4 years of sales account management experience preferred. Prior experience and/or knowledge of the electrical industry and transformer industry knowledge a plus.
  • Language Skills: Fluent in English. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Communicate clearly with staff, customers, and other key members in the company while maintaining a high level of professionalism.
  • Reasoning Ability: Ability to apply common sense understanding to carry out detailed written and/or oral instructions. Being able to quickly assess large amounts of information and data is very important. The ability to consider and evaluate the interrelationships of numerous factors and to select the best course of action is imperative. In the absence of enough information, sound intuitive judgment is crucial to reaching favorable decisions. Certain qualities, including self-confidence, motivation, decisiveness, and flexibility, as well as the ability to communicate effectively, and sound business judgment are important. The ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Other:
    • Personable, friendly and able to deal effectively with customers and manage multiple priorities.
    • Assertive, confident and able to work with minimum supervision.
    • Ability to interpret prints and drawings.
    • Command of MS Excel. Proficient in MS Word, and Outlook.
    • Excellent verbal and written communication skills.
    • Highly organized with a detail orientation and proven follow-up skills.
    • Capacity to comprehend and relay highly technical information.
    • Ability to think creatively about problem solving issues.
    • A sense of urgency for maintaining a high standard of customer service results.

WHAT WE CAN OFFER YOU

  • Health Insurance paired with a Health Reimbursement Arrangement Plan – Company Contribution to Deductibles
  • Go365 Wellness Program
  • Dental insurance
  • Company Paid Short Term Disability Insurance
  • Long Term Disability Insurance – available at full expense of employee
  • Company Paid Life Insurance
  • Paid Time Off (Vacation, Personal, Holiday)
  • 401k Retirement Savings Plan Matching
  • Tuition Reimbursement Assistance
  • Advancement Opportunities
  • Climate Controlled Facility
  • Employee Assistance Program
  • Work-life Balance

Equal Opportunity & Affirmative Action Employer

SNC Manufacturing Co., Inc. is an Affirmative Action/Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, pregnancy, disability, military status, genetic information, or national origin.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the SNC Manufacturing Co., Inc. at 920-231-7370 for assistance.