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JOB DESCRIPTION SUMMARY

SNC Manufacturing is looking for a talented sales support rep. This person will be expected to perform a broad range of sales support functions including quoting, order processing, working with internal and external personnel to support customers, and occasional customer meetings. The successful candidate must also be able to collate and analyze both internal and external data, in order to create insightful reporting that shapes important strategic decisions.

Work Site: 101 W. Waukau Ave, Oshkosh, WI 54902

Pay:  Based on experience

Durations/Usual Hours Per Week: Permanent, full-time. 40 hours/week minimum

Shift/Work Days: First Shift. Monday-Friday. 8:00 AM to 4:30 PM.

Number of Openings: 1

DUTIES & RESPONSIBILITIES

  • Manage Sales leads, the Sales Funnel, and RFQ process. Track data and create weekly reports to make sure that leads are follow up in a timely manner, determine win/loss ratio, and effectiveness of marketing campaigns.
  • Lead the weekly Quote meeting.
  • Analyze margin/profitability by account. Identify low margin business and work with Account Managers to improve profitability.
  • Promptly and accurately respond to customers’ technical questions via email and telephone.
  • Maintain thorough product knowledge of the SNC line and capabilities.
  • Work across departments to drive quotes to completion to meet goals.
  • Uphold highest level of customer service.
  • Support co-workers within the department.
  • Maintain customer records in the database (CRM/ERP).
  • Upon request, attend customer sites or trade shows to support sales.
  • Support marketing activities at the direction of the VP Sales & Marketing.
  • Gather and analyze diverse data to understand problems and bring them to light.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Bachelors Degree or equivalent combination of education and 5 years of sales support experience. Prior experience and/or knowledge of the electrical industry and transformer industry knowledge a plus.

LANGUAGE SKILLS: Fluent in English. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Communicate clearly with staff, customers, and other key members in the company while maintaining a high level of professionalism.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed written and/or oral instructions. Being able to quickly assess large amounts of information and data is very important. The ability to consider and evaluate the interrelationships of numerous factors and to select the best course of action is imperative. In the absence of enough information, sound intuitive judgment is crucial to reaching favorable decisions. Certain qualities, including self-confidence, motivation, decisiveness, and flexibility, as well as the ability to communicate effectively, and sound business judgment are important. The ability to define problems, collect data, establish facts, and draw valid conclusions.

OTHER SKILLS and ABILITIES:

  • A bachelor’s degree or equivalent experience
  • Familiarity with key business-intelligence software
  • Excellent analytical skills and problem-solving abilities
  • Flawless oral and written communication abilities
  • A keen eye for detail and great organizational abilities
  • Proven ability to take the initiative
  • Skills with multitasking and prioritizing key reports
  • Personable, friendly and able to deal effectively with customers and manage multiple priorities.
  • Assertive, confident and able to work with minimum supervision.
  • Command of MS Excel. Proficient in MS Word, and Outlook.
  • Capacity to comprehend and relay highly technical information.
  • Ability to think creatively about problem solving issues.

Equal Opportunity & Affirmative Action Employer

SNC Manufacturing Co., Inc. is an Affirmative Action/Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, pregnancy, disability, military status, genetic information, or national origin.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the SNC Manufacturing Co., Inc. at 920-231-7370 for assistance.