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Due to the physical nature of transformers, our experience tells us that shipping transformers by package carriers has a much higher risk potential of being damaged in transit verses shipment by freight carriers (ground).  In an effort to ensure that your products arrive in good condition, SNC will only use customer specified freight carriers to ship units weighing over one pound each. Shipments of units one pound or less can be shipped via customer specified package carriers.

Upon customer request, SNC can develop certified package service  packaging with a plan to ship by package carriers if the customer accepts the incremental packaging expense.

SNC will not take responsibility for FOB shipments physically damaged in transit by package carriers as our policy is to only ship product by freight carrier. If a customer insists on shipment by a package carrier without using certified package service packaging, SNC will require the customer to sign a waiver prior to shipping acknowledging liability for the shipment once it leaves our dock.